Question 1

How long does an order take?

Accepted Answer

Orders take 5–7 days unless otherwise discussed.

Question 2

How does delivery work?

Accepted Answer

A delivery driver collects orders every Wednesday, except when Wednesday falls on a chag. Collected orders are delivered to cities over the following week. An order must be finished before Wednesday's pickup to go out that week. Anything finished on or after Wednesday's pickup waits for the next Wednesday and is delivered the week after. Delivery timing varies by city. You'll be notified when your order is on its way. Some orders are sent by post, arranged in advance.

Question 3

Is there a minimum for corporate or bulk orders?

Accepted Answer

5 items minimum, suitable for small teams.

Question 4

What personalization options are available?

Accepted Answer

Names, dates, and Hebrew text are all available. Logos and custom artwork are possible but need to be discussed first. See all fonts and colours at /personalization.

Question 5

How do I pay?

Accepted Answer

Payment is by Bit or Paybox to 054-209-9885, arranged after the order is confirmed.

Question 6

Can I order for a specific date?

Accepted Answer

Yes. Tell us the date you need it by when you message us and we'll confirm whether it's possible. Orders take 5–7 days, and delivery runs on a weekly Wednesday collection, so the earlier you ask the better.

Question 7

Do you make custom designs?

Accepted Answer

Yes. Names, dates and Hebrew text are all standard. Logos and custom artwork are possible but need to be discussed first. See all fonts and colours at /personalization.

Frequently Asked Questions